Please see below everything you need to know about our opening hours and support availability across the festive period:
Wednesday 25th & Thursday 26th December 2024
Techland will be closed for the Bank Holidays.
Friday 27th December to Tuesday 31st December 2024
Techland support will be available. All other departments will be closed.
Wednesday 1st January 2025
Techland will be closed for the Bank Holiday.
Thursday 2nd January 2025
Techland will be open as usual
Ribbon Schedule
Licence/Software/Renewal orders should be placed by 14:00 PM on Thursday, 19th December 2024 to ensure completion by Friday, 20th December 2024.
Ribbon will only be closed for shipping and collections on Wednesday, 25th December 2024.
Technical Support
During the Christmas and New Year period, Technical Support will be available between 09:00 AM and 17:30 PM on the following dates: 27th, 30th, and 31st December 2024.
Orders, Sales and Renewals
The teams for Orders, Sales, Finance and Renewals will not be available from Wednesday, 25th December 2024 to Wednesday, 1st January 2025.
Out of Hours Support
For any issues, our out of hours support remains as normal with 24/7 coverage for reporting any critical performance issues, with the exception of the below Bank Holiday dates:
Wednesday 25th December 2024
Thursday 26th December 2024
Wednesday 1st January 2025
Please note, out of hours support requests generated without following the defined process and proven not to be a critical issue may be subject to a charge.
For out of hours support, please contact +44 (0) 845 565 2013.
The Techland team would like to wish you a happy festive break!